All of these feelings are perfectly normal, but to get the fastest resolution to your issue try and be as straight to the point as possible. You probably feel that you will go out of business. Try and be as direct and to the point as possible. I know you are feeling frustrated about some issue, or are upset because of some bad reviews that you think you have wrongly received. Open up notepad or something and prepare your statement. Take some time before you head to any of the support options. Have you taken some necessary steps first? How to Contact Google My Business for Help and Support? More often than not this will lead you down the road to a suspension. One note: Before you begin this process, make sure your GMB Profile is not keyword stuffed and do not go through support for a PO Box/Virtual Office issue (unless you are trying to fix that issue). In this article, I am going to detail out specific steps on how to contact Google My Business Support, how to prepare everything you need to get the fastest support possible and provide you with a few templates that will help further your success. In most cases, business owners have not gone through the proper GMB support channels before they start to freak out. Most users who I see on the support forums feel as though their whole business is going to collapse if they do not get support right away. There can be some issues that are downright frustrating. If you think your colleagues may find this information on Google support for local business options helpful, please share the post.Getting support for Google My Business (GMB) is not as hard as it sounds. Whether you choose to pick up a phone or send them a Tweet, you should receive the answers to your questions. Some issues can be very complicated, and it is best to hire a professional expert. If you still need assistance, consider contacting me for SEO Consulting services. This information is current as of 2019 for phone and Twitter supportĪs of today, these are the simplest ways to reach Google regarding your business listing. If you are in doubt about a phone call you received, use the contact information provided here to ensure you are talking to a legit representative. Ask you for other sensitive information about your account.Ask you for your verification code or password.Offer to administer your company profile online.Ask for payment for rankings in search results.Ask for a fee for your business listing or review removal.Google will not call you and ask for money.įor your information, we included a list of things Google will not ask for or call about so you can better protect yourself from possible fraud. Overall, a reasonably straightforward phone call to get the assistance you need. At the end of the call, I took a very short feedback survey about the call and local search. The representative I spoke to was very professional and helpful. Recently, when I called support for a client of mine, I was only on hold for about 30 seconds after the automated introductory. I’ve read comments in forums that said when a person did call they waited 30-40 minutes. This time will of course vary depending on how busy they are. Like any customer service number, the GMB Phone Support line will have you waiting on hold for a little while for the next representative. Listing ownership transfers or other issues.Receive help for other issues you can’t find the answers in the help pages or in the dashboard.Maybe you never received a postcard or have other verification issues. Assistance with setting up a new local account.Some of the support issues the service number can assist with includes: There is just an intro and then directly to the wait line you go. There are no complicated menus asking you to say or input your answer. If you have patience, call the support Number at 1-84 When you call, you’ll hear an automated voice welcoming you to the GMB Set up line. Google My Business Phone Support Help Line If you find your specific problem that just doesn’t seem to have a solution there, you can contact support via Phone or Twitter directly. But there are just times you need to chat with a real live person.
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